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Support

If you have any questions, please contact your institution's local support team.

Welcome to bwSync&Share

bwSync&Share is a powerful service for synchronizing and sharing desktop data. To enable you to use bwSync&Share efficiently and successfully, you will find support in entering and using bwSync&Share on the following pages. Learn how to register and how to use the web interface, the desktop client and the mobile client. Find tips in our FAQ, first steps are described in the quick guide. In addition, the Service Description and Deprovisioning points inform you about how the service works.
We recommend installing and using a bwSync&Share-desktop-client, so that the data is stored in unencrypted form on your own end device.

If you have any further questions, please contact the support team of the university to which you belong. There your request can be recorded and if necessary forwarded to the support for bwSync&Share. 
 

News:

8.12.2021

Important !!!
Due to performance reasons the access to the service bwSync&Share is from now on only possible with desktop client versions 3.3 or higher.
Please install a current desktop client version on your device if you had previously installed an older version and therefore no longer have access to the service.
Information on how to install the client can be found on the bwSync&Share client information page.

11/11/2021

New client software for bwSycn&Share available!

Version 3.3.6 of the bwSync&Share desktop client for Windows, macOS and Linux has been rolled out and you will be asked if you want to install the new version of the client.

We strongly recommend using the latest software version, as the clients from version 3.3 generate less load on the servers.
Information on how to install the client can be found on the bwSync&Share client information page.

As of January 2022, only clients from 3.3 can access the service.